What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you provide — your name, contact information, and any payment identifiers you use to fund your wallet, whether that is via JazzCash, Easypaisa, or Raast. We also record transactional data: deposit timestamps, withdrawal requests, and
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account activity logs. This data serves three purposes: verifying your identity, processing your payments accurately, and keeping your account secure against unauthorised access. We do not sell your personal information to third parties. We do not share it with advertisers. Where we share data with payment
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processors — for example, when routing a Raast transfer or confirming an Easypaisa mobile wallet transaction — that sharing is limited strictly to what the processor needs to complete the transaction. Data linked to your account is retained for as long as your account remains active
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and for any period required by applicable law in eligible regions. If you close your account, you may request deletion of non-essential records through our support channel. Access and data rights described here depend on local law and apply where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.